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Issue no. 13 - 15 July 2008

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Lenders now have less than six months to implement the Financial Services Authority's (FSA) 'treating customers fairly' (TCF) requirements. Already, they should have in place the management information systems they need to deliver TCF. And by the end of the year, they need to be able to show that they are consistently treating customers fairly. Today, we look at the progress lenders are making towards the FSA's deadline, against a backdrop of the most challenging housing market conditions for almost two decades.

In this issue

  1. 'Treating customers fairly': progress to date
  2. Remortgaging: falling off a cliff, or a case of wait-and-see?
  3. Lenders welcome flood prevention agreement
  4. Housing provision not just about numbers, report says

'Treating customers fairly': progress to date

'Treating customers fairly': progress to date

The clock is ticking for lenders working on the Financial Services Authority's (FSA) 'treating customers fairly' (TCF) agenda. Firms have until the end of this year to show that they are consistently meeting the regulator's requirements. And the FSA has made it clear that challenging market conditions will not be allowed to delay the TCF timetable.

Remortgaging: falling off a cliff, or a case of wait-and-see?

Remortgaging: falling off a cliff, or a case of wait-and-see?

Remortgaging is expected to hold up well this year. So why did the number of loans decline by 14% in May? The reality is that we should expect fluctuations in remortgaging as the number of borrowers coming to the end of their existing deal varies from one month to another. And given the uncertainty over future mortgage pricing, some borrowers coming to the end of one deal are choosing to revert to the standard variable rate, rather than opting to remortgage immediately.

Lenders welcome flood prevention agreement

Lenders welcome flood prevention agreement

Insurance is essential for a lender to agree a mortgage. Yet insurers have been reluctant to offer cover for homes where there is a high risk of flooding because of concerns over the effectiveness of flood defences. Now the government and insurers have agreed a package of measures that should ensure that flood insurance remains widely available.

Housing provision not just about numbers, report says

Housing provision not just about numbers, report says

The government's target of three million new homes by 2020 is under pressure as builders scale back construction projects. But a new report says that housing provision should not be just about numbers. It needs to be tailored to Britain's "jigsaw of local economies" – with different types of housing needed in different locations.

Editor's details

Name:
Bernard Clarke
Tel:
020 7438 8923
Email:
bernard.clarke@cml.org.uk

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